The average office worker spends 650 hours/year (28%) reading and writing emails. This results in about 41,400 words…or a 166 page novel. Wouldn’t it be better if this worker was writing in a company’s internal knowledge management / social media tool so that this time spent is not lost in an email inbox/ trash?The Democratic…
Case for Off-Shoring The Alliance for American Manufacturing equipped its Washington headquarters with US-made products only. The cheapest domestically manufactured microwave was $550, 10 times Walmart Asia’s offering at $55 (The National Journal). Case for Home-Shoring Oil prices are three times higher than they were in 2000, resulting in higher fuel costs for cargo ships….
The CIO role is increasing in business performance, as more and more business core competencies are dependent on the hardware and software utilized. Today’s CIO must stay up-to-date on technology differentiators, as the rate of change is only increasing.Here are 4 C’s your CIO must consider today:Cloud Mobile disruptions are the largest (10x PCs) Access…
I recently heard Gary Burnison, CEO of Korn/Ferry, as a conference keynote speaker. In his role, he consults with Fortune 500 CEO’s regularly. His aggregation and analysis of these CEO conversations includes:FOUR CORPORATE PRIORITIES1. Fight for growth and relevancy in a tough economy2. Hoard cash and reduce capital expenditures3. Innovate4. Ask more of the company,…
Chief Executive magazine identified that the CEOs of leading public companies (P&G, IBM, GE, 3M, Southwest Airlines) commit a higher priority to leadership development. This is in spite of more complex and distracting environments, as well as added pressures for short-term financial results. Some key findings: Hire on attitude; Install a systematic processes for leadership development;…
Peter Senge described a learning culture company as an “organization where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free and where people are continually learning to see the whole together.” Nobel Prize winner James Heckman found…
Does your company provide good customer service? They say that for every one customer complaint, there are 25-30 unhappy clients. John Donohoe, CEO of eBay, tied 10% of senior management’s compensation to Net Promoter Score improvement. The Net Promoter Score, developed by Bain consultant Fred Reichheld, is a simple way to be proactive about identifying…
Ideology is a broadly held system of beliefs….an identifiable intellectual movement with specific positions on a range of topics. Personal values are more idiosyncratic than those derived from an ideology, but represent a desire to govern from principle and policy. The personalization of the Internet by search engines decreases the likelihood of finding information that…
The purpose of coaching is to provide self-awareness, especially about one’s blind spots so that they are not in denial about their weaknesses. Strengths can serve as a foundation for future career opportunities; individuals need to listen to feedback, accept it and act on it in order to grow into future jobs. When implementing a…
59% of Americans say they would choose a different career if they could do it over again. Why? People are likely to do their very best – higher engagement and finding meaning in their work – when they have an opportunity to play to their strengths. My hypothesis is that their careers are not aligned…
