The code of ethics assumes we can choose between right and wrong. Free will, known as “moral liberty,” is the capacity to discern and pursue the good…instead of merely being compelled by appetites and desires. When we see differences in how individuals respect this moral liberty, what influences this? Genetics, similar to IQ? Environment? If…
Alibaba’s Jack Ma said B2C (Business to Consumer) is becoming C2B (Consumer to Business). What customers value is changing. Customers have more access to products/services, more insight into companies, and more options on who to buy from. This results in requesting “free” goods and services, personalization, and a variety of options. Gillette, a long time…
Agile Talent, Outsourced, On Demand, Free Agent, Human Cloud, Freelancer, Contractor… …All describing today’s “Gig Economy.” There is an expanding dependence on external resources who are highly trained experts. Between 20-30% of US and Europe working age population (162 million) are independent workers. They report being happier and more satisfied professionally than those in traditional…
Adam Grant, Give and Take author, has some key points: Generosity in the workplace continues to be more effective than selfishness. Getting work done is working with, for and through other people. Takers = kissing up/kicking down…good fakers when dealing with powerful people…talk about “I” and “me”…place blame externally…will “reset” to a different group easily….
A key aspect of innovation is understanding what your customers like…and hate about your products. However, we tend to only focus on what they like. In 1970’s, Campbell’s soup did a study about what people did not like about their soup. The answer was that the meat pieces were too small. Based on this customer…
As I have met with executives from global companies, the importance of leadership programs is apparent: Strategy: Global Leadership Development must be a part of the business strategy, as well as owned by the executives. Identification: Previous performance is the best predictor of future leadership potential. Employee Retention: For companies addressing high potential retention, they…
…but you can’t make him drink. If you consider the amount of money spent on training–average Fortune 1000 is spending about 2.5% of its operating budget on the learning function–(Bersin) and then retention and application percentage…there is a considerable amount wasted. It is estimated that between sixty and ninety percent of job-related skills and knowledge…
Not all innovations are "break-throughs," as slight modifications from less successful products can result in huge gains (i.e. iPod from the MP3). Google Maps has 70% of location-based queries – after they incrementally improved over MapQuest, including: · Attention to detail · Interaction design/usability · Better typography · Simplified map elements Where can your organization…
In the airline industry, simulations are an effective way for pilots to learn from virtual experiences that would be costly and difficult or dangerous to provide in the real world. These are now transitioning to the corporate world. Bob Johansen wrote Institute for the Future, where he outlined the business case for learning through business…
Global manufacturing is changing due to changes in wages, productivity, energy costs, and currency values. What was low cost (LATAM, Eastern Europe and most of Asia) and high cost (US, Western Europe and Japan) has transitioned. Flexible companies must reassess their global manufacturing footprints as there are shifts in the economics. Brazil is now one…
