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There have been more changes in the first 15 years of this millennium than in the entire millennium before Christ.

·      Demographically: Total world population has grown from 275 million at 1000 AD to 6 billion in 2000 AD

·      Technologically: smart phones, drones, etc….

·      Geo-politically: Russia, Iraq, etc….

·      Culturally:

o   Agrarian economy (grow coffee beans),

o   Product economy (mass produce coffee packages),

o   Service economy (coffee served at the diner),

o   Experience economy (lattes served with music, newspaper and leather chair).

What change is impacting your organization?