Many organizations desire innovation, rating their attitudes toward creativity as positive. However, the goal of creativity is abstract, and then managers spurn it when they see it because they have a greater need to reduce uncertainty (Mueller, Psychological Science, 2010).
Many companies would describe their IT and HR departments as controlling; their main motivation is to “lock down.” With knowledge workers engaging on social media, we need these corporate departments to find the right balance between structure and enablement.
Does your culture encourage innovation and creativity, or work to reduce uncertainty through “lock downs?
