David Farr, CEO of Emerson Electric, asks every employee he encounters four questions:
- How do you make a difference?
- What improvement idea are you working on?
- When did you last get coaching from your boss?
- Who is the enemy?
The first question seeks individual alignment with corporate strategy. The second emphasizes continuous and constant improvement. Next, developing the workforce is a key value. Finally, he seeks to identify potential internal issues while focusing the workforce on external competitors.
What questions do you ask your employees to reinforce values?
