In 2012, I emceed the e-Learning Symposium. Here are some key takeaways:
- What: Learning should include content, practice, and assessment (recall vs. comprehension) via a performance audit;
- Where & When: Learning is not about teaching, but positioning knowledge – so employees know where to find what they need to know when they need it;
- How: Mobile solutions require simple and clean design, easy navigation, regional application, and short content chunks;
- Why: Performance is dependent upon needs > skills > training > support to provide both expertise and execution.
Does your organization address learning’s what, where, when, how and why?
