In 2007, Ford CEO Alan Mulally was dealing with a huge corporate mess. However, all the scorecards were “green.” There was obviously an issue with transparency, and Mulally did not have truth tellers around him.
Peter Drucker said, “The most common source of mistakes in management decisions is the emphasis on finding the right answer rather than the right question.” Leaders must ask the right questions…and have truth tellers at hand to give them the answers.
To what questions do you need answers?