THE INTERSECTION

THE INTERSECTION

Where is the intersection between personal passion (“happiness”) and organizational need (“hunger”)? If you are standing in the middle of it, then your satisfaction with life and career should be the highest. Conversely, if you cannot identify where this intersection is, then it is time to buy a map and reroute. Locating this intersection provides…

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HEROES IN ACTION

HEROES IN ACTION

A stranger stopping in the road to assist someone in a car wreck….or doing the Heimlich in a restaurant? How about Daniel Hernandez, the 20 year old intern to U.S. Rep. Gabrielle Giffords who ran through gunfire to apply first aid to the congresswoman until paramedics could arrive? Heroes do not have to be leaders….

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LEADING WITH A HEALTHY HEART

LEADING WITH A HEALTHY HEART

A while back, I had breakfast with the CEO of the Heart Hospital of Austin, David Laird. His hospital has increased their employee engagement and customer satisfaction to top levels, as well as improved their performance [rated #1 hospital to have a heart attack, due to the superb care]. He shared his leadership philosophies with…

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CORPORATE TRACKING

CORPORATE TRACKING

When discussing employee engagement and morale, results need to be considered, too. If you empower employees, provide flexible work schedules, or create a strong brand – what is the financial impact? As a consultant, I prefer results-based contracts….selling a deliverable instead of an hourly rate. I’ve always been amazed that lawyers bill this way. I…

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OLYMPIC OATH

OLYMPIC OATH

I have enjoyed the last 1.5 weeks of watching the Olympics, starting with the opening ceremonies featuring the Queen’s sky diving! A representative of the athletes takes the Olympic Oath, which is a formal pledge/promise binding them to a conventional standard. What if we did this for our company? With today’s ethical challenges (both corporate…

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PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT

One of my clients just left her company after being told that she dressed too flirtatious during her annual performance management review – she quickly found a better job at a nearby company. Another colleague is preparing to leave his company after his three mentors were promoted, resulting in a sponsorship vacuum and halt to…

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