Toyota has two pillars, which have provided a foundation for success:
1. Kaizen – philosophy of continuous improvement
· When operational excellence is not a part of the process or culture, there is a huge issue with inconsistencies costing effectiveness and efficiency.
2. Respect and empowerment for people
· Individual independence leads to a lack of consistent systematic processes.
· This leads to inefficiency as more people spend time and energy trying to figure out how to get the task completed in a successful manner.
Does your organization continuously improve? Respect and empower your employees?
