Customization results in variability, which is wasteful and time consuming.
Standardized processes accomplish:
Compliance: protect your company and your people globally and locally
Consistency: cut costs as efficiency and mobility improve
Capability: improve workforce performance
Complementing a standardized process is a comprehensive technology solution. This provides system-wide efficiencies by sharing common data across every part of an organization. However, what commonly happens [but is wrong] is “software is greater than processes.”
You must have a strategy first, a process second, and a technology solution third.
Does your organization operate in a standardized or customized way?
