Companies are operationalizing global distributed processes — which involves breaking up and distributing across nations and locations what were once tightly integrated tasks. The new operating model is to conduct the work where the best expertise exists at the lowest possible costs.
By doing this, a company can:
a) exploit time zone variations to operate 24/7 (3x faster),
b) mitigate risks by building redundancies across locations.
So, the next decisions are:
a) Which processes to distribute?
b) Where to relocate?
c) How to integrate across borders and barriers (organizational, national, cultural, and time zone)?
What benefits would you realize by distributing processes?
