…while hoping for B. This classic article from the “Academy of Management ” was published 20 years ago. However, it was originally rejected for publication and only an editor saved it to be printed.
People seek information concerning what activities are rewarded. Their communication preferences are based on what is compatible with their personal interests as a whole.
| Hope for | But we often reward… |
| Long Term Growth | Quarterly Earnings |
| Teamwork | Individual effort |
| Stretch goals | “Making the numbers” |
| Rightsizing | Building their empire |
| Quality | No delays |
| Candor | Good news |
Do you reward what you are not hoping for?
