Leadership Xpressions
Ethics: Institutional vs. Individual

Ethics: Institutional vs. Individual

When considering institution and individual, is there a difference in the ethics? When you look at corporations, there needs to be an established culture of mutually accepted, shared values. It ...

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Inflection Points

Inflection Points

Every company has certain inflection points during its lifespan. Guiding them through these successfully are a clear vision, solid objectives, tools and processes. Or, they encounter pitfalls ...

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Strategy Roadmaps

Strategy Roadmaps

Strategy is a framework within which you make the decisions that determine the nature and direction of your business (Source: Tregoe and Zimmerman, Top Management Strategy). “Hope” is not a ...

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Folly of Rewarding A…

Folly of Rewarding A…

…while hoping for B. This classic article from the “Academy of Management ” was published 20 years ago. However, it was originally rejected for publication and only an editor saved it to be ...

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Global Communication Challenges

Global Communication Challenges

There are many challenges when conducting global business. If you raise your voice, laugh passionately, touch your counterpart on the arm, or put a friendly arm around him – is this ...

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Ethical Standard

Ethical Standard

Should those in positions of leadership be held to a higher standard of moral and ethical conduct than ordinary citizens? Those who are entrusted with leadership bear a special responsibility to ...

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10% Mortality Rate

10% Mortality Rate

In 1960’s, the average lifespan of a Fortune 500 company was 75 years; today, it is less than 15 years, and getting shorter (Source: Korn Ferry). One-tenth of public companies disappear ...

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North Star

North Star

Your strategy should be the North Star that your organization is shooting for. The strategic direction resonates with the employees and provides guidance in day-to-day work. While you have to be ...

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Kill Them With Politeness

Kill Them With Politeness

Chick-Fil-A is the most polite chain in the restaurant business (Source: QSR Magazine). Their teams offer speed and accuracy – as well as politeness (i.e., eye contact­­/smiling). ...

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Anne Beiler: Founder of Auntie Anne's Pretzels

Anne Beiler: Founder of Auntie Anne's Pretzels

In talking with Anne, her story of innovation is remarkable. Born into an Amish family, she started selling pretzels at a farmers’ market stand. From there, the business has grown to 1700 ...

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