Leadership Xpressions
A LEARNING CULTURE

A LEARNING CULTURE

Peter Senge described a learning culture company as an “organization where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of ...

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NET PROMOTER SCORE

NET PROMOTER SCORE

Does your company provide good customer service? They say that for every one customer complaint, there are 25-30 unhappy clients. John Donohoe, CEO of eBay, tied 10% of senior management’s ...

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PERSPECTIVES

PERSPECTIVES

Ideology is a broadly held system of beliefs….an identifiable intellectual movement with specific positions on a range of topics. Personal values are more idiosyncratic than those derived from an ...

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COACHING

COACHING

The purpose of coaching is to provide self-awareness, especially about one’s blind spots so that they are not in denial about their weaknesses. Strengths can serve as a foundation for future ...

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STRENGTHS

STRENGTHS

59% of Americans say they would choose a different career if they could do it over again. Why? People are likely to do their very best – higher engagement and finding meaning in their work ...

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SUPPLY CHAIN EFFICIENCY

SUPPLY CHAIN EFFICIENCY

In the 90’s, Dell beat competitors with supply chain efficiency; however, their competitors were able to copy this competitive advantage to the point that it became a market expectation. Apple ...

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HR BUSINESS INTELLIGENCE

HR BUSINESS INTELLIGENCE

Oracle President Mark Hurd said that executives can use HR-related intelligence to: help make better business decisions, shape the future of their organization, and improve the bottom line. He ...

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STANDARDIZATION VS. CUSTOMIZATION

STANDARDIZATION VS. CUSTOMIZATION

Customization results in variability, which is wasteful and time consuming. Standardized processes accomplish: Compliance: protect your company and your people globally and ...

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DISTRIBUTED PROCESSES

DISTRIBUTED PROCESSES

Companies are operationalizing global distributed processes — which involves breaking up and distributing across nations and locations what were once tightly integrated tasks. The new ...

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EMERGING MARKETS

EMERGING MARKETS

A few years ago, the popular term was that BRIC (Brazil, Russia, India and China) was where the future growth opportunities were.Today, most of the popular press is only focused on two of these: ...

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