Last week, I talked with many executives who are asking the question, “what is the workplace impact of COVID-19?” In the short-term… Messaging: Don’t use a “Return to Work” announcement, as we are still working even when remote! Instead, call it “Return to Workplace” (not “Return to Office” as not everyone has an office). For some companies,…
When historians look back at 2020, how will they assess our generation’s business leaders’ response to the psychological impacts of this quarantine? Our employees’ well-being is dependent on how we assess and assist their different dimensions of health. While most organizations have Employee Assistance Programs (EAP) in place for the physical and mental dimensions, COVID-19…
The Covid-19 pandemic’s affect on America’s economy resulted in a record 3.3 million people filing unemployment claims last week. That number was 281,000 one week earlier, and it shattered the previous record of 695,000 set in 1982. Knowing that there are more layoffs to come and many leaders have never been in this situation before,…
I recently heard a financial services CEO speak. He mentioned three interesting leadership decisions that we can all learn from: “We’re currently at a point whereby the amount of capital that we have is probably in a much, much more healthy place than it’s ever been…So the issue is, what do we do with our…
Human behavior is complex, as are the situations in which people find themselves. Rarely is there a playbook for leaders for these situations, and often the decisions are not black and white. That being said, employees are more satisfied with leaders who demonstrate high character (Brown, Trevino, & Harrison, 2005). They want leaders who “do…
I was delivering a leadership development program for a medical device company recently. The CEO came in to provide some of his key leadership insights: Leaders don’t have the full information to make decisions…this is not unusual; it is every day. There are no easy answers; otherwise, a problem would have been solved instead of…
Companies are taking more pragmatic steps toward actively shaping the societies in which they operate. This is not only sustaining economic progress, but also broad-based prosperity. Yet, on the other side of this globalization and technological impact, there is also rising social inequality, social strife, terrorism, civil wars, and international conflict (Source: BCG). Other globalization…
Many ethics courses focus on compliance and legal issues rather than character and moral issues. Higher-powered executives are less likely to consider how their decisions affect people. Basically, once a leader receives power, this diminishes their ability to see from another person’s perspective. In addition, they have a tendency to exploit others. They have entitled…
